These 11 tips will help you make in-office time for your remote and hybrid workers worth their while so that they stay engaged, productive, and happy.

The most important part of managing remote or hybrid workers isn’t that they’re not (always) in the office. it’s having strategic conversations with them.

What matters in a business conversation often depends less on what is said than on how it is said. So here are some tips on how your managers should have these conversations with direct reports:

Are you a facilitative manager? Most of us would say we are, or at least would like to think we are. But being a facilitative manager isn’t just an attitude. It’s also a set of behaviors, and perhaps the most important is giving up control.

Over the past 30+ years, AlexanderHancock Associates founding partner Emmie Alexander has assessed, coached, and trained thousands of leaders at all levels, in a wide range of industry sectors in many parts of the world. Here she offers some observations based on those interactions.

Strategic conversation is a powerful way to move your organization closer to its goals, but a lot of organizations don’t use it, or only think they use it.

What’s the difference between managing and coaching?

It seems like a simple question, and yet a lot of managers struggle to answer it. And if they’re struggling to answer that question, they probably also are struggling to coach—if they’re coaching at all.